Perfect wellness

Perfect wellness

Details

Cancellation and more


Winter 20/21

The following cancellation conditions apply:

The right of revocation according to § 18 Abs. 1 Z. 10 FAGG does not apply, instead the general terms and conditions for the hotel industry apply.

A cancellation of your room reservation is

- Possible free of charge up to 4 weeks before the date of arrival
(except in the period from December 22nd to January 6th - free cancellation up to 8 weeks before the date of arrival)
- 4 to 3 weeks before departure, 30% of the room price will be charged,
- 2 weeks before arrival 50% of the room price and
- From 7 days and early departure, we reserve the right to charge 100%

Special regulation for the periods January 7th to January 30th 2021 and February 27th to April 11th 2021
Cancellation free of charge up to 2 weeks before arrival.
Between 14 and 7 days prior to arrival, 50% of the room rate will be charged.
7 days to 4 days before arrival, we allow ourselves to be charged 70% of the room price.
From 3 days before arrival and in the event of late arrival or early departure, we reserve the right to charge you 100%.

Due to the special situation, you can cancel your stay with us free of charge up to the last day during the winter season if one of the following reasons comes into force:

  • Official travel warning for our Saalfelden Leogang region
  • Border closure due to Covid-19


Cancellations are only valid in writing.

Summer

The right of withdrawal according to § 18 Abs. 1 Z. 10 FAGG does not apply, instead the general terms and conditions apply to the hotel industry. Room cancellations are only valid in writing. Cancellation of your room reservation is possible up to 7 days before arrival free of charge, 7 days to 3 days before departure 50% of the room price. From 3 days before arrival and in case of early departure, we reserve the right to charge 100% of the room price. The cancellation terms also depend on whether the rooms are partially or completely re-leased. The same applies to late arrival or early departure.

Secure yourself

It is not so rare that things turn out differently than you think!
The booked vacation must be canceled or prematurely terminated - then, in addition to the disappointment, the cancellation costs are added. Because something can always come up, in your own interest we recommend that you take out travel cancellation insurance.
The European travel cancellation insurance also covers cancellation costs in the event of a Covid-19 illness (despite pandemic status)!
(www.europaeische.at)
Ps.

You can conveniently book the European travel cancellation insurance with us!


Your health is important to us!

Therefore you will find the currently applicable rules of conduct regarding Covid-19 here



General rules of conduct

  • Compliance with the minimum distance of 1 meter
  • Hand washing and disinfecting several times a day: You will find disinfectant dispensers everywhere in our house
  • Sneeze or cough into the crook of your arm or into a handkerchief
  • We recommend wearing mouth and nose protection in public areas
  • New greeting rituals without physical contact
  • Asking for personal responsibility: Please only travel there if you and your family feel healthy and fit. If you experience symptoms on site that indicate a Covid 19 disease, please stay in your room and contact us by phone. We will arrange everything else. Our employees are well trained.

Hygiene & cleanliness

  • Daily cleaning and disinfection of all public areas
  • Ongoing cleaning and disinfection
  • Disinfectant dispensers distributed throughout the house
  • Daily housekeeping to a high standard
  • Regular ventilation with fresh mountain air

Culinary - by far the best for you

  • Large-scale restaurants, winter gardens & parlors offer enough space for your enjoyable vacation
  • Large bar & lounge area for your cozy time after an active day on the mountain or in nature
  • Compliance with the minimum distance of 1 meter
  • All of our service employees wear MNS
  • Our request to you: Wear your MNS at the buffet (breakfast buffet, evening buffet), for the safety of all of us


Holiday at the Hotel Leonhard with a dog

Your four-legged friend is also welcome. We charge 20,00 Euro per day. Dogs can not be taken to the spa and the dining room and should be kept on a leash throughout the hotel.

Deductions and surcharges

Deduction for bed and breakfast € 15,00 per person and night Short-stay supplement (less than 4 nights) € 10,00 per person and night Single supplement € 30,00 per night in room Arnica. Other categories for single occupancy on request.

All taxes and duties are exclusive. Printing and typographical errors reserved.

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